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Solar Technician Supervisor

Kahului, Hawaii
The Solar Technician Supervisor will oversee and ensure the service department achieves set goals. Ideal candidate will be a quick learner and lead the team by showing pride in their work building morale.  They will take initiative, ask for directions, and creatively troubleshoot issues.

  • Manages and provides direct supervision to technicians and service coordinators on all islands
  • Prioritizes service calls ensuring proper assignments to technicians based on skills
  • Trains technicians and assists in other departments in responding to all service, safety and monitoring inquiries/issues
  • Creates training plans and protocols as needed
  • Maintains ongoing awareness of commercial and residential sites by reviewing reports submitted by the coordinators  
  • Maintains industry knowledge on products, latest technologies, code and norm updates and all  business related aspects and developments
  • Performs report audits using system portals, weekly
  • Ensures action is taken, daily, based on the findings and recommendations from the portals and coordinators
  • Provides weekly updates on completed and outstanding work tasks
  • Provide monthly reports on deliverables for commercial operations and monitoring contracts
  • Supervises, assists, and tracks installation of commercial and residential E-gauges
  • Oversees and confirms job quotes provided by Service Coordinators  
  • Assists in dealing with RMA processes with the different partners and manufacturers to ensure proper execution, documentation submission, materials and reimbursements   
  • Collaborates with the Development Team on strategy and deployment of updated Service platform

  • Demonstrates the highest level of professionalism and courtesy when interacting with colleagues, customers and vendors
  • 7+ years of experience supervising and/or training employees
  • 5+  years experience working with solar, PV, and storage or an equivalent combination of education and experience
  • Experience working with PV and electrical systems such as egauge, SCADAs, and other revenue grade monitoring systems, SPAN, GENERAC, TESLA, Solaredge, Fronius, SMA and Off-grid systems
  • Must have  a valid driver’s license with a clean record 
  • Current Electrical Journeyman license from the State of Hawaii or actively working on obtaining a license, must be enrolled in electrical courses at minimum
Jesus L. Izquierdo


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